Vets Junk Removal (“we,” “us,” or “our”) respects your privacy. This Privacy Policy explains what information we collect when you visit vets-junkremoval.com (the “Site”), contact us, or book our services, and how we use and protect it.
Information We Collect
Information you give us
- Contact form: your name, email address, phone number (optional), city or location, the service you’re interested in, and your message.
- Phone, email and text: any details you share when you call, email or message us.
- Online booking: appointments are scheduled through Workiz, a third-party service. Information you enter there (such as your name, address, phone, email and job details) is collected by Workiz on our behalf and handled under its own privacy policy.
Information collected automatically
Like most websites, our web host automatically records standard server log data such as your IP address, browser type, pages visited and the date and time of your visit. These logs are used for security and to keep the Site running, and are kept only as long as needed for those purposes.
How We Use Your Information
- To respond to your questions and provide quotes.
- To schedule, perform and follow up on the services you request.
- To process payment for completed work.
- To protect the Site against spam, fraud and abuse.
- To comply with legal obligations.
We do not sell, rent or trade your personal information, and we do not use it for third-party advertising.
How We Share Information
- Service providers who help us operate, such as our web host, email provider and online booking provider (Workiz).
- Payment providers such as Venmo or card processors when you pay for services.
- Legal requirements — when required by law, or to protect our rights, our customers or others.
Cookies & Local Storage
Our own Site does not use advertising or analytics cookies. We store a single, essential value in your browser’s local storage to remember whether you accepted or declined non-essential cookies, so we don’t ask you on every page.
Our online booking page can display a calendar provided by Workiz. It loads only after you choose “Accept” (or click to load it), and Workiz may set its own cookies when it does. Links to Facebook, Instagram, Google, Yelp and BNI take you to those sites, which have their own cookie and privacy practices.
You can change your choice at any time with the link in the footer, or by clearing your browser’s site data. Most browsers also let you block or delete cookies in their settings.
Data Retention
We keep contact and job information only as long as needed to respond to you, provide services, keep business and tax records, and meet legal requirements.
Security
We use reasonable safeguards — including encrypted (HTTPS) connections and authenticated email delivery — to protect your information. No method of transmission or storage is completely secure, so we can’t guarantee absolute security.
Your Choices & Rights
You may ask us to access, correct or delete the personal information we hold about you, or to stop contacting you, by emailing vetsjunkremoval360@gmail.com or calling (425) 449-6249. Depending on where you live, you may have additional rights under applicable law, and we will honor valid requests.
Children’s Privacy
The Site is intended for adults. We do not knowingly collect personal information from children under 13. If you believe a child has sent us information, contact us and we will delete it.
Third-Party Links
The Site links to websites we don’t control. We aren’t responsible for their content or privacy practices, and we encourage you to read their policies.
Changes to This Policy
We may update this Privacy Policy from time to time. The “Last updated” date above shows when it was last revised.
Contact Us
Vets Junk Removal
Arlington, WA 98223
Phone: (425) 449-6249
Email: vetsjunkremoval360@gmail.com